11
years publishing cohort rubrics
38
cities represented in 2025 alumni intake
9.1 / 10
average post-lab survey across three instruments
612
hours of refreshed lab video walkthroughs
27
partner organisations referencing our intake dictionary
Seoul · 18 June 2026 · COEX Hall D
480 analyst seats trained through BridgeLane desk intensives since 2019
The June opening session anchors a week of live labs, keynote commentary on ticket economics, and evening meetups for MSP and internal IT crews. Seoul remains the headline city; remote observers receive annotated stream packets the following morning.
Countdown tracks the published calendar for doors-open, not a purchase deadline. Venue badges ship after employer verification.
40
days remaining
13:27:40
Countdown reflects the published programme calendar for the Seoul cohort opening session.
Lab rubric v4.2
SLA desk clinic
Keynote · ticket economics on stage
Min-jun Okoro opens with a friendly, plain-language tour of how queues behave when leadership changes one metric without touching staffing. The abstract leans on anonymised charts from Korean retail and MSP partners, then walks through three interventions that survived a full budget cycle.
Min-jun Okoro “Queues remember every shortcut”
Min-jun Okoro
“Queues remember every shortcut”
The talk runs 18 June 2026, 09:40–10:25 KST, immediately after badge scan. Min-jun keeps slides minimal, preferring live filters on a sandbox queue so the audience can read tone shifts in near real time. A moderated thread collects written questions for the final eight minutes.
Abstract: we compare backlog ageing against reopen rates, show how a well-meaning “urgent” flag distorted weekend coverage, and close with a checklist teams can photocopy without licensing friction.
Teams that publicly cite our rubrics
A horizontal strip of recognisable partners—rendered here in restrained greyscale so typography stays primary. Logos reference anonymised programme credits from 2024–2026 statements of work.
Gangnam IT Guild Han River MSP Collective Jeju Logistics Desk Busan Maritime IT Seongnam EduNet Suwon Health Cabling Co-op Daegu Manufacturing NOC Incheon Airport Tier-1 Guild
Early desk pass vs regular hall entry
Early passes bundle morning rubric clinics; regular passes cover hall sessions only. Savings stay visible in the comparison so finance teams can photograph the board without asking for a spreadsheet export.
Early desk pass
₩210,000
Includes 07:30 clinics, printed rubric folio, and coffee service until 09:00.
Regular hall entry
₩265,000
Covers keynote, expo floor, and evening meetup—clinics available à la carte at the desk.
Early arrangement saves ₩55,000 versus buying clinics separately at the desk.
Registration lanes
Three visible lanes keep decisions legible: general analysts, VIP teams needing a reserved lab row, and speaker passes for accepted lightning talks. Invoicing stays offline; these figures describe list posture only.
General
₩265,000
Hall access as listed above.
Email registration deskVIP team row
₩410,000
Reserved seating, power strips, and printed run-of-show.
Request team rowSpeaker pass
₩180,000
For accepted lightning slots plus rehearsal slot.
Submit talk outlineQuick questions before you write
Do you run private cohorts for a single employer?
Yes. Private cohorts receive tailored intake diagnostics and optional Korean or English facilitation. Legal review of customer-facing templates remains with your organisation.
What is deliberately excluded from the ITIL prep sprint?
Exam vouchers, proctor booking, and post-failure coaching are excluded. The sprint focuses on syllabus-linked question practice, not end-to-end certification project management.
Can we bring production logs into troubleshooting labs?
No. Labs use synthetic or employer-redacted data only. Bringing live customer logs violates the acceptable use agreement you acknowledge at login.
How often are lab images refreshed?
Core Windows and macOS baselines refresh quarterly unless a critical security patch requires an interim rebuild. Release notes ship with each cohort.